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News Release | U.S. PIRG Education Fund | Public Health

L'Oréal commits to disclose fragrance ingredients

We applaud L'Oréal, the manufacturer behind popular brands like Garnier, Maybelline, and numerous perfumes and colognes, for its commitment today to tell customers the ingredients in its product line. But L'Oréal needs to set a timeline to disclose its ingredients. Customers deserve to know what ingredients we are using, because "we’re worth it."

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Report | U.S. PIRG Education Fund | Financial Reform

Debt Collectors

Report: Our latest report based on the CFPB's public Consumer Complaint database reviews the most-complained about debt collectors. Funny, a new CFPB complaint "snapshot" does not. The report comes as the CFPB's acting director threatens to make the database non-public. If the CFPB both shuts down the public database and continues to issue industry-friendly reports that don’t give out any real information, the public and marketplace harm is even greater.

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News Release | U.S. PIRG Education Fund | Financial Reform

Unlike CFPB’s “Snapshot,” PIRG report reveals which debt collectors Americans file complaints about most

News Release: Our latest report based on the CFPB's public Consumer Complaint database reviews the most-complained about debt collectors. Funny, a new CFPB complaint "snapshot" does not. The report comes as the CFPB's acting director threatens to make the database non-public. If the CFPB both shuts down the public database and continues to issue industry-friendly reports that don’t give out any real information, the public and marketplace harm is even greater.

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Report | U.S. PIRG Education Fund | Financial Reform

Shining A Light on Consumer Problems:

Our report, Shining A Light on Consumer Problems: The Case for Public Access to the CFPB’s Financial Complaints Database, details why it is important that the highly successful Consumer Financial Protection Bureau database of over one million consumer complaints remain open to the public, so consumers, researchers and others can study the financial marketplace.

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News Release | U.S. PIRG Education Fund | Financial Reform

New Report Makes Case To Keep CFPB Complaint Database Public

As the Consumer Financial Protection Bureau’s (CFPB) acting director continues to threaten to hide the agency’s public Consumer Complaint Database from consumers and researchers, a new report makes a strong case to keep the database public. The report from U.S. PIRG Education Fund and Frontier Group was filed as an official public comment in the CFPB’s Request for Information about the database. 

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News Release | U.S. PIRG | Financial Reform

U.S. Supreme Court Hears Argument in Case Affecting Consumers Nationwide

U.S. PIRG experts comment on a case heard before the Supreme Court Monday concerning whether American Express rules preventing merchants from steering customers to alternative lower-cost cards violate the antitrust laws. Hint: We agree with and supported several states that brought the case on behalf of their citizens. We also make the point that unless the states prevail, the practices of dominant tech platforms like Google and Amazon and Facebook will also be immunized from action.

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News Release | U.S. PIRG Education Fund | Transportation

As electric cars revolutionize the vehicle market, new study helps cities address infrastructure and parking challenges

With electric vehicles (EVs) hitting U.S. streets in record numbers, a new study by U.S. PIRG Education Fund, PennEnvironment Research and Policy Center and Frontier Group highlights best practices to help local officials make their cities as EV-friendly as possible. The new report, “Plugging In: Readying America’s Cities for the Arrival of Electric Vehicles,” includes local and state data about the projected number of electric cars expected on the road in coming years, and how cities can accommodate these new EVs with enough places to park and recharge.

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News Release | U.S. PIRG Education Fund | Financial Reform

Consumer Advocates Explain Crucial Public Interest in a Strong CFPB

The U.S. Consumer Financial Protection Bureau’s (CFPB) independence from external political influence is crucial to the agency’s mission of protecting consumers, 10 groups, including U.S. PIRG Education Fund, told a U.S. appellate court today in an amicus brief filed in the U.S. Court of Appeals for the District of Columbia Circuit. The groups are supporting the appeal of CFPB Deputy Director Leandra English in her lawsuit against the President and OMB Director Mick Mulvaney over the proper leadership of the Bureau in the absence of a Senate-confirmed director.

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News Release | U.S. PIRG | Financial Reform

Joint Statement: Transfer of CFPB Consumer Response Unit Offers No Clear Benefit

This week, OMB Director Mick Mulvaney, now also acting director of the Consumer Financial Protection Bureau, made several concerning "administrative changes," including to move the Consumer Response Office, responsible for handling consumer complaints and managing the Bureau's public consumer complaint database, which U.S. PIRG has relied on for 11 (so far) analytic studies of the consumer financial marketplace. We issued the following joint statement, along with Americans for Financial Reform and Consumer Action.

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News Release | U.S.PIRG | Financial Reform

Statement on Equifax’s Lock & Alert Product Announcement

Our statement on the today's launch by Equifax of Lock & Alert, a service that will let consumers lock and unlock their Equifax credit reports indefinitely for free to stop new account identity theft. This service, similar to state mandated credit freezes, only blocks access to Equifax credit reports, not credit reports at the other two bureaus, Experian and TransUnion. U.S. PIRG's advice: Blocking access to your credit reports at all three national credit bureaus remains the best action consumers can take after the Equifax breach, whether they were affected by it or not. 

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Report | RIPIRG Education Fund | Democracy

Big Money Dominates in Congressional Primaries

Our analysis of fund-raising data from 2014’s congressional primaries examines the way these dynamics are playing out state by state across the country. While some states show markedly more inequity than others, the picture painted by the data is of a primary money race where large donors carry more weight than ordinary Americans. Nationwide, just under two-thirds of all candidate contributions came from the largest donors (those giving over $1,000). And fewer than 5,500 large donors matched the primary contributions coming from at least 440,000 donors nationwide.

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Report | RIPIRG Education Fund | Transportation

Millennials in Motion

Millennials are less car-focused than older Americans and previous generations of young people, and their transportation behaviors continue to change in ways that reduce driving. Now is the time for the nation’s transportation policies to acknowledge, accommodate and support Millennials’ demands for a greater array of transportation choices.

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Report | RIPIRG Education Fund | Public Health

Weak Medicine

Antibiotic-resistant bacteria infect more than 2 million people per year in the United States, causing more than 23,000 deaths. State governments, the FDA and other branches of the federal government should take steps to protect human health from the antibiotic-resistant bacteria that can develop on factory farms.

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Report | RIPIRG Education Fund | Consumer Protection

The Unfriendly Skies

It seems as if every consumer has an airline problem story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag. What many consumers don’t know is that they have a number of new rights as well as a right to complain, both to the airline and to the government. This report tracks five years of consumer complaints and highlights which airlines received the most complaints and what kinds of complaints were most common.

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Report | RIPIRG Education Fund | Consumer Protection

Debt Collectors, Debt Complaints

This is the fifth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about debt collection, with the aim of uncovering patterns in the problems consumers are experiencing with debt collectors and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

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Blog Post | Financial Reform

The End for "Rent-A-Tribe" Payday Lending Schemes? | Ed Mierzwinski

This month, Scott Tucker, a payday lender who used his proceeds to fund a LeMans racing team, was sentenced to 16 years in jail on federal racketeering and other charges.   Last fall, his former business partner Charles Hallinan, known as the Philadelphia Main Line "godfather" of payday lending, was also convicted of federal racketeering charges. Tucker and Hallinan's main business model? Their claim that their payday loan enterprises were for the benefit of Native American tribal partners and therefore subject to tribal immunity. The authoritative public interest law firm Public Justice speculates: "Tribal Immunity" may no longer be a Get-Out-of-Jail Free Card for payday lenders." It's about time.

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Blog Post | Financial Reform

Consumer Bureau Threatened By President's Assertion He Can Select Temporary Director | Ed Mierzwinski

With the departure yesterday of director Richard Cordray from the Consumer Financial Protection Bureau, we don't doubt that the President has the authority to nominate a new director of the Bureau. But the President's assertion later that day that he can and would appoint his own temporary or acting director -- at odds with the plain language of two laws --  places the bureau's leadership in crisis.

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Blog Post | Financial Reform

Halloween Over, But Congress Mixing Up Witches' Brew of Bank Rollbacks Anyway | Ed Mierzwinski

Yesterday, the Senate Banking Committee announced a bi-partisan bill designed to weaken bank regulations in numerous ways. Today the House Financial Services Committee votes on nearly two dozen bills. The worst would allow payday lenders and other seeking to avoid strong state laws under a new rent-a-bank scheme. It's Halloween again on Capitol Hill, with tricks for consumers and taxpayers, and treats for banks and payday lenders.

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Blog Post | Financial Reform

We Warn Congress: After Equifax, Firms Will Step Up Trojan Horse Efforts to Eliminate State Privacy Laws | Ed Mierzwinski

Like clockwork, after any big data breach is disclosed, powerful special interests seek to turn the problem into a bigger problem for consumers by  using it as an opportunity to enact some narrow federal legislation that broadly eliminates state data breach notice, state data security and other privacy protections.  I testified yesterday in the House warning of their Trojan Horse efforts, which not only take away existing laws, but deny any new laws, even on new problems identified. 

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Blog Post | Consumer Protection

Consumer Tips and FAQ about the Equifax Breach | Mike Litt

Hackers gained access to the personal data of over 145 million Americans in the Equifax breach. Here are some recommended actions consumers can take to protect themselves and answers to frequently asked questions.

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