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Rebooking airline tickets: How to sort out various vouchers and credits for future flights

Here's a guide to the various credits offered by the 10 largest domestic airlines.

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56th Consumer Assembly consumer protections and climate change policy panel
 | by
Mike Litt
Director, Consumer Campaign

Our Consumer Campaign Director was invited to speak at the Consumer Federation of America’s (CFA) 56th Annual Consumer Assembly on a panel about consumer protections and climate change.

Obstacle course
 | by
Ed Mierzwinski
Senior Director, Federal Consumer Program

CFPB director Rohit Chopra today announced a request for information about your experiences with your bank. “Customers of large banks should not have to run through an obstacle course to get a straight answer about their account. We are taking steps to ensure the legally enshrined right to obtain basic customer service.”

Cover image via Flickr by Stevan Sheets, WWC Fall Family Fest, Some rights reserved.

surgeon with mask in OR
 | by
Patricia Kelmar
Director, Health Care Campaigns

 Consumer and health advocates urge final rules that offer full patient  protections

Privacy graphic
 | by
Ed Mierzwinski
Senior Director, Federal Consumer Program

Wow. The FTC's consumer chief gave a powerful speech this week that essentially said "privacy notice and choice" are not enough in a surveillance-based economy. "When we’re expecting consumers to have to choose between participating in the digital economy and protecting their privacy, we’re not giving them a choice at all – what we’re really describing is coercion."

Cover image by g4||4is "Privacy. The "i" is a lock" via Flickr. Some rights reserved.